Privacy policy

Here is the English translation of the full privacy policy:

Privacy Policy

Active Education AS is the data controller and processes several types of personal information about you.
Below, you can read our privacy policy if you want to know more about why and how we process your personal data.

Collection of Personal Data

At Active Education, we store and process your personal data mainly to provide you with the best possible support, a good experience in your education and courses with us, and high-quality service.

We collect personal data when you visit our website, register for one of our education programs or courses, or subscribe to our newsletter. Additionally, we collect personal data when you participate in campaigns or competitions via email or social media. You can always unsubscribe from our newsletters by clicking the unsubscribe link in any email from us, or by contacting us at info@activeeducation.global.

All of this helps us give you a better user experience and allows us to follow up with you in a professional manner. It also streamlines the process with institutions like Europe Active and European Register of Exercise Professionals. For example, if you lose your diploma or certificate, we can resend it to you.

Purchases

When you sign up for one of our programs or courses through our website, it is necessary to collect certain data about you. This typically includes personal information such as your name, address, email, phone number, IP address, and other details required to handle your registration professionally.

We also store your data to comply with legal requirements, handle potential future claims or product liability cases, and for statistical analysis.

Newsletters, Competitions, etc.

If you have participated in a competition, subscribed to our newsletter, or taken part in another event organized by Active Education, we have registered data about you related to your participation. The specifics vary depending on the event. We never collect more data than necessary and you may always request insight into the data we hold about you.

We send regular newsletters to current and former students from info@activeeducation.global, which you can unsubscribe from at any time by using the unsubscribe link in the emails or by contacting us directly.

Transfer of Personal Data to Third Parties

Active Education will never sell or disclose your personal information to third parties without your consent, unless it is necessary to complete a transaction (e.g., shipping a product or sending a newsletter) or required by law.

We only share your information with partners who need it for educational purposes or to keep you updated on the progress of your registration. We may also use your information to issue certificates, licenses, and manage exams. Currently, this includes Inland Norway University of Applied Sciences, Norwegian College of Health Sciences, and EuropeActive/EREPS.

We ensure that our partners handle your data responsibly and take strong measures to prevent misuse.

Storage and Use of Personal Data

We store your personal data as long as necessary and permitted under applicable data protection laws. We also use your data when necessary to fulfill legal obligations and enforce agreements.

We only use your data for operational purposes, such as:

  • Communicating with you as a student
  • Issuing certificates and diplomas
  • Managing administrative processes related to your education

We use technical and organizational security measures to protect your data from unauthorized access, loss, destruction, or public disclosure.

Access to your data is limited to personnel with a legitimate need. Our security procedures are continuously updated in line with technological developments.

Although we take precautions to ensure that our website is safe, we cannot guarantee complete security during data transfers. You provide your information at your own risk.

We recommend that you:

  • Close your browser after use
  • Install antivirus software
  • Keep your software up to date

If we detect unauthorized access to your data, we will notify you promptly and take necessary corrective action.

Your Rights

In connection with purchasing courses or education from Active Education, we store your identity and transaction data in compliance with applicable laws.

As a customer, you have the right to:

  • Access the data we have registered about you
  • Learn where the data comes from and what it is used for
  • Know how long we store it and who may receive it (e.g., our partners)

Your access may be limited to protect the privacy of others.

If your data is incorrect, incomplete, or irrelevant, you have the right to have it corrected or deleted.

Consent is voluntary, and you can withdraw it at any time.

If you want us to correct or delete your personal data, opt out of future communications, or if you have questions about this policy, contact us at: info@activeeducation.global

External Data Storage

Active Education uses the following external data processors:

Complaints

You have the right to file a complaint regarding Active Education’s processing of your personal data.
Send your complaint to:

The Norwegian Data Protection Authority
P.O. Box 8177
0034 Oslo
Submit a Complaint

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